Returns & Exchanges Policy

We want you to love your purchase. If something isn't quite right, we're happy to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must be:

• Unworn and unwashed
• In its original condition
• Free from stains, odours or damage
• Returned with any original tags or packaging (where applicable)

Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds will be processed to your original payment method.

Exchanges

Need a different size? No problem.

We offer exchanges for the same item in a different size, subject to stock availability. If your preferred size is unavailable, we can arrange a refund or store credit.

Customers are responsible for return shipping costs unless the item is faulty or we made an error with your order.

Faulty or Incorrect Items

If your item arrives damaged, faulty, or you receive the wrong product, please contact us within 7 days of receiving your order.

We'll arrange a replacement or full refund, including any reasonable postage costs.

Change of Mind

We understand that sometimes you change your mind.

Change-of-mind returns are accepted provided the item meets our return conditions above. Original shipping costs are non-refundable.

Sale Items

Unless required by Australian Consumer Law, sale or clearance items are not eligible for refund due to change of mind. They may be exchanged where stock is available.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

How to Start a Return

Please contact us with:

• Your order number
• Your name
• The reason for your return
• Photos (if the item is faulty or damaged)

We'll provide instructions on how to return your item.